Frequently Asked Questions
Here at ETS Waste we get a lot of FAQ’s and we want you to be as knowledgable and comfortable as you can be when using our services. Here on our FAQ page you can find the answers to most of the queries you may have about our business and services. If however, you can’t find the answer you’re looking for, please feel free to contact us.
Yes, we are! We are registered and licensed with the Environment Agency. Our licence number is CBDU172119. You can see our registration here. Above and beyond this, we are also Approved by Trading Standards through their Buy With Confidence Scheme, which has a tough acceptance criteria. We are also members of Checkatrade with over 150 positive reviews from customers around East Sussex. Finally, we have £1,000,000 of Public Liability Insurance to protect you and your property in the unlikely event of an accident.
Yes! In many cases we can give you a quote online or by phone. With photos and detailed information from you about the waste itself, as well as parking, access and location information, we can in many cases provide a quote online or by phone. In other cases, a rough estimate may be given before a quote is confirmed upon visiting the property. Occasionally, a site visit will be required before any indication on price can be given. This is usually for larger jobs such as full house clearances. Of course, all quotes are provided free of charge and there is no obligation to go ahead with our services upon receiving a quote. You can get a free quote here.
Not at all. If you cannot be present for whatever reason, that is absolutely fine. As long as we can access the waste we can carry out the clearance. Arrangements can be made on a case-by-case basis. Payment can be made online by card or bank transfer.
We are very conscious of our responsibilities as licensed waste carriers and only dispose of waste at licensed waste transfer stations with high recycling rates. All of the waste we collect is either recycled or used as a waste-to-energy resource in electricity production. We are committed to diverting waste from landfill.
We accept payment by cash, card or bank transfer upon completion of the clearance. Accounts can be set-up for regular business customers.